FREQUENTLY ASKED QUESTIONS
What currency are the prices on the site?
All prices are in USD.
What payment methods are accepted at Detail Direct?
Accepted payment methods are American Express, Mastercard, PayPal, Visa, Apple Pay, Google Pay, Facebook Pay, discover, Diners Club, Venmo.
What are the delivery charges?
We offer free shipping to all orders in our site
How long it takes for my order to arrive?
Generally, it takes 2-5 business days to deliver after the order is confirmed.
How can I track my order?
Get all the information of your package by using your tracking number on
our section "TRACK YOUR PACKAGE"
How can I make a refund?
Yes, you can get a refund within 30 days after you have bought the item. Please note that you must comply with our return policies to make the refund. You can also contact us at firstname.lastname@example.org for your general queries.
What is your return policy?
We offer a 100% money-back guarantee if you return the defective item within 30 days. Please note that any object must comply with our conditions to fulfill the return criteria. Kindly visit our return policy page for a better understanding.
How can customers return products ?
How much is the restocking fee ?
We do not charge a restocking fee on returns.
How much is the return shipping fee ?
The return shipping fee must be borne by the customer himself.
The product conditions that we allow for returns ?
If you have any questions, send us a message to our email address email@example.com
Phone: +1 336-736-7234
Support: Mo-Fr 9AM-5PM
Address: 126 Scarboro Street, Asheboro,
North Carolina 27203, United States.